About us - IT Support
BaRRiL Group provides a complete maintenance program that incorporates System Maintenance, Infrastructure and Networking Support.
- 24/7 help desk support and remote helpdesk operations
- Computer Support
- Server Support
- Network and Internet Support
- Infrastructure Setup and Maintenance
- Backup/Restore Management
- Network & Network Performance Administration
- Disaster Recovery Design & Testing
- WAN and Extranet Solutions
- Service Level Agreements
- Asset Management
Fixed Price Support Plans
Cost certainty for budget planning and ongoing cost reduction are key goals for most businesses. Theses plans are ideal for small and medium sized businesses, We provide a range of fixed price plans. We can tailor helpdesk and onsite plans covering all aspects of ongoing server, desktop and network support as well as maintenance.
Our support plans include:
- Remote administration and support
- Scheduled or task by task onsite support
- Server checkups and maintenance
- Dedicated account manager
- Primary support representative
- Special support plan rate
'Pay As You Go' Support
Information Technology Solutions also provide a rapid-response service for clients requiring fast turnaround, expert assistance on a task by task basis. We’ve assisted many businesses in the following situations:
- Not enough resources to complete a project on time.
- Client requires niche expertise not available in-house or through existing partner.